Terms of service
Terms of Service
Welcome to Watson & Co. Jewellery. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully before proceeding with your order.
General
- These Terms of Service govern your use of our website and the purchase of any products offered on the site.
- By visiting our site or purchasing from Watson & Co. Jewellery, you agree to be bound by these Terms of Service.
- We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the site following any changes constitutes your acceptance of the updated terms.
Products
- We strive to provide accurate product descriptions and images. However, we cannot guarantee that the colors, sizes, or other details of the products displayed on your screen will exactly match the actual product.
- All items are subject to availability. In the event that a product is out of stock after your order is placed, we will notify you and provide options such as back ordering or canceling the item.
Pricing and Payment
- Prices for our products are subject to change without notice.
- All transactions are securely processed, and you are responsible for providing accurate billing and shipping information.
Order Fulfillment
- Orders are processed within 48 hours of confirmation and shipped on the following business day.
- For more information about shipping timelines, please refer to our Shipping Policy.
Back Orders
- In the event that an item is on back order, you will be notified, and the item will be shipped once it becomes available. Please refer to our Order Fulfillment and Shipping Policy for additional details.
Refund and Exchange Policy
- All sales are final. We do not offer refunds or exchanges unless an item is defective or damaged. Please refer to our Refund and Exchange Policy for more details.
Customer Responsibilities
- You are responsible for ensuring that your account details, including your shipping address and payment information, are accurate and up-to-date.
- It is your responsibility to read and understand our product care instructions to maintain the quality of the items you purchase.
Intellectual Property
- All content on the Watson & Co. Jewellery website, including text, images, logos, and product descriptions, is the intellectual property of Watson & Co. Jewellery. You may not copy, distribute, or reproduce any part of our website without our express written consent.
Limitation of Liability
- Watson & Co. Jewellery is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
- We are not responsible for delays in shipping due to external factors beyond our control, including customs delays for international orders.
Governing Law
- These Terms of Service and any separate agreements whereby we provide you with services shall be governed by and construed in accordance with the laws of Canada.